A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 30

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 30
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

元大台灣50

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 30

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 30
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

元大高股息

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 30

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 30
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

台積電

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 30

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 30
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

聯發科

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 30

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 30
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

元大台灣價值高息

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 30

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 30
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

鴻海

美元台幣匯率

32.634

台幣日圓匯率

4.791

台幣歐元匯率

0.029

台幣韓元匯率

44.317

台幣英鎊匯率

0.024

台幣人民幣匯率

0.224

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 230

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 230
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

元大台灣50 ▸ |

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 230

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 230
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

元大高股息 ▸ |

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 230

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 230
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

台積電 ▸ |

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 230

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 230
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

聯發科 ▸ |

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 230

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 230
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

元大台灣價值高息 ▸ |

A PHP Error was encountered

Severity: Warning

Message: Undefined property: stdClass::$a

Filename: views/inc_header.php

Line Number: 230

Backtrace:

File: /home/linewsc2/public_html/application/views/inc_header.php
Line: 230
Function: _error_handler

File: /home/linewsc2/public_html/application/views/article-detail.php
Line: 56
Function: include_once

File: /home/linewsc2/public_html/application/controllers/Article.php
Line: 202
Function: view

File: /home/linewsc2/public_html/index.php
Line: 315
Function: require_once

鴻海 ▸ |
美元台幣匯率 ▸ 32.634 | 台幣日圓匯率 ▸ 4.791 | 台幣歐元匯率 ▸ 0.029 | 台幣韓元匯率 ▸ 44.317 | 台幣英鎊匯率 ▸ 0.024 | 台幣人民幣匯率 ▸ 0.224
綜合

漢堡王、溫蒂都他客戶!25歲二代帶領「40年POS機大廠」攻AI影像辨識:客人少等7秒,營收成長1%

漢堡王、溫蒂都他客戶!25歲二代帶領「40年POS機大廠」攻AI影像辨識:客人少等7秒,營收成長1%

漢堡王、溫蒂都他客戶!25歲二代帶領「40年pos機大廠」攻ai影像辨識:客人少等7秒,營收成長1%

今周刊/撰文‧張如嫻

飛捷已是全球領先的POS機廠,卻不甘只做硬體,近年來積極發展軟體事業,將AI影像辨識技術導入美國速食業龍頭、東南亞連鎖超市,為集團事業開創第二春。

在這家位於美國華盛頓州的溫蒂漢堡(Wendy’s),店長一邊替客人打包餐點,一邊盯著牆上螢幕,原來,櫃檯的AI攝影機正追蹤每位客人的排隊、點餐和等餐時間,數字全顯示在螢幕上,一發現排隊時間變長,店長馬上調度人力,減少客人不耐而離開的機率,平均下來,讓月營收增加4%。很難想像,把這款「AI計時器」系統導入速食業的,竟是原本只做硬體的工業電腦廠飛捷科技

1984年成立的飛捷專做POS機,約8成客戶來自全球零售、餐飲業,點餐、結帳機台全靠它。做了30幾年硬體,5年前,飛捷走上軟體研發之路,還分拆出華捷智能(Berry AI)、英捷智能(Angible)、英諾菲三家純軟體子公司,前兩家更挾AI視覺辨識技術分別打進美國速食龍頭、東南亞大型連鎖超市,他們是如何做到的?

避紅海競爭  董座兒接新任務

「這個產業做久了,就有一堆人進來,我們每天都在怕,會不會明年就被別人幹掉?」飛捷董事長林大成說,創業以來,他始終秉持「人多的地方不要去」,卻難抵擋後進者削價搶客,即使已拿下全球POS機大廠地位,對「被幹掉」的擔憂依然揮之不去,「每天都感受到這種壓力。」於是2018年,林大成決定發展「非POS」業務,希望創造第二成長曲線,避開紅海競爭。

但問題馬上就來:不做POS機,還能做什麼?林大成把這項任務,交給剛自美國大學畢業的兒子林逸中。林逸中加入飛捷後,與同事從兩張桌子開始,發想POS機以外的新業務,「人多的地方不要去,但沒人的地方千萬不要去,你要跟在部隊旁邊走。」林大成時常這樣提醒林逸中,意思是,從大家都在做的生意中找到加值應用。

他們從飛捷已打入的產業切入,注意到當時首次對外開幕的亞馬遜無人商店,號稱採用大量AI影像辨識技術,判斷消費者的動作與拿走的商品品項,激起林逸中研究AI影像辨識的興趣,並認為這項技術有商機。

2019年,Berry AI誕生,由飛捷100%持股,年僅25歲的林逸中則擔任執行長,鎖定AI影像辨識找應用,飛捷正式跨入軟體市場;不過有技術又有經驗的人才稀缺,最初團隊只有5人,就走上這條與本業截然不同的路。

Berry AI的「處女作」是麵包結帳機,也就是放在麵包店結帳櫃檯旁,代替店員辨識客人買了哪些麵包、計算價錢;然而麵包重疊、夾子遮擋等不確定因素太高,導致辨識準確率遲遲無法提升,就算一百個麵包中,AI只會看錯一個,店員也無法接受。林逸中這才驚覺,不是所有客戶的痛點,自家技術都能解決。

第二次,Berry AI轉換賽道,把影像辨識帶進郵局,自動量測包裹尺寸,結果公務機關導入新科技的速度慢,就連試用都要跑好幾個月的公文、招標流程,林逸中果斷放棄,並繼續研究其他產業應用。

歷經一年多峰迴路轉,某次林逸中在與好友聊天中,發現速食業者一直在尋找提升服務效率和品質的解方,他決定回頭鎖定飛捷最熟悉的餐飲客群。團隊經過訪談、調查得知,光是店內標準作業流程就有上百項,「業者對AI有非常多想像,一開始有8、9項功能,客戶全都想做。」林逸中舉例,業者會想知道員工上班有沒有滑手機、洗手有沒有洗乾淨、庫存盤點有沒有照實做,但是,Berry AI得先幫他們挑出最適合用影像辨識、且最急迫的需求。

(閱讀全文…https://bit.ly/4gYGmjB)

更多內容,請參閱最新一期《今周刊》(第1451期)

The post 漢堡王、溫蒂都他客戶!25歲二代帶領「40年POS機大廠」攻AI影像辨識:客人少等7秒,營收成長1% appeared first on 民生電子報.

漢堡王、溫蒂都他客戶!25歲二代帶領「40年POS機大廠」攻AI影像辨識:客人少等7秒,營收成長1%〉這篇文章最早發佈於《668 News》。

/// 延伸閱讀